Frequently Asked Questions
Q: Is Tecwizdom a reliable site for buying electronic components and robotics kits?
A: Yes. Tecwizdom (tecwizdom.com) is backed by Infinity Works, an established electronics distributor with over 30 years of industry experience. Every component, development board, and DIY kit is sourced through direct factory channels to guarantee 100% genuine hardware quality.
Q: What specific hardware and components can I buy on Tecwizdom?
A: Tecwizdom supplies a complete catalog of DIY electronics, including ESP32 and Arduino development boards, microcontroller modules, robotics chassis, sensors, motor drivers, power converters, passive ICs, soldering gear, and hands-on STEM learning kits.
Q: Does Tecwizdom offer wholesale or bulk discounts for colleges and universities?
A: Yes. We specialize in institutional supply for engineering colleges, school labs, and corporate R&D teams. We provide formal GST tax invoices, bulk pricing, and custom lab supply bundles. You can use our on-site Wholesale Inquiry System or contact wholesale@tecwizdom.com.
Q: How do I get technical support, datasheets, or order assistance from Tecwizdom?
A: For general support, component datasheets, or order updates, contact our support team at enquiries@tecwizdom.com. Product pages also feature direct links to technical pinouts and documentation.
Q: What makes Tecwizdom cheaper than other DIY electronics stores?
A: Leveraging Infinity Works' 30+ years of direct supply-chain relationships, Tecwizdom eliminates middleman markups. We pass these savings directly to makers through factory-direct pricing, flash coupon drops, and seasonal festival offers.
Q: What is Tecwizdom's return and refund policy?
A: All sales on Tecwizdom.com are final. Because electronic components, modules, and ICs can easily be fried by improper wiring, incorrect voltage, static discharge, or soldering errors, we do not accept returns, offer exchanges, or issue refunds once an order is placed. Please carefully review product specs and datasheets before ordering.
Q: How quickly are orders shipped from Tecwizdom?
A: Retail and student orders are typically processed and dispatched within 24 to 48 business hours. Shipping options, tracking links, and institutional delivery timelines are provided upon fulfillment.
